Returns & Exchanges

At ShopStarTrek.com, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on most items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided through the portal and securely attach it to your return package.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location, ensuring all original tags and packaging are included to avoid processing delays.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.